Safe and Welcoming Spaces – Principle 10


“One of the reasons a safe space is so impactful is because it provides a sense of reliability. It’s not uncommon for people to say things and make promises they have no intention of keeping, so honestly and accountability are especially important in a safe space. Show others in the space how welcomed they are and how their wellbeing is truly a priority for you.”

Ladan Nikravan Hayes


“When a space offers welcoming amenities, even when they are as simple as a place to sit, people are more likely to thrive and truly express themselves. This is why Comfort and Image are a critical part of what makes a great place. From cleanliness and safety to accessibility to taking care of our basic human needs, these features can make visitors feel more at ease.”

Katherine Peinhardt


“The presence of someone who is respected and who is known to care can also have an impact on people’s experience of the settings where they are.”

Smith and Smith 2008


“A comfortable place is simply one where it feels easy to spend time. It is the culmination of many different elements that make visitors feel seen and included; showing that the space reflects their needs and takes care to be a welcoming environment.”

Katherine Peinhardt


“Calling a space a safe space is not enough. Neither is building the space and encouraging those that come to it to speak up and take risks. You need to create a culture of trust that is forgiving and welcomes openness. Only when someone feels they have the strength to open up and be free will a safe space serve its true purpose.”

Ladan Nikravan Hayes


“Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.” 

Leo Buscaglia


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