Co-production – Principle 3


“In practice, the consumer model of public services – where professional systems deliver services to grateful and passive clients – misses out what is most effective about their ‘delivery’: the equally important role played by those on the receiving end, without which, doctors are almost powerless to heal, just as teachers are powerless to teach and police to prevent crime.”

Stephens et al, 2008:8


“Co-production means delivering public services in an equal and reciprocal relationship between professionals, people using services, their families and their neighbours. Where activities are co-produced in this way, both services and neighbourhoods become far more effective agents of change.”

Boyle and Harris, 2009:11


“A relationship where professionals and citizens share power to plan and deliver support together, recognising that both have vital contributions to make in order to improve quality of life for people and communities.”

Co-production: what it is and how to do it – SCIE


“Effective co-production is grounded in the principles of accessibility, diversity, equality and reciprocity (getting something back for putting something in). Co-production can help to challenge the idea that people with lived experience – traditionally people who have used services – can’t participate on an equal level with people in professional roles. It can be an extremely effective way for people with lived experience to be able to influence change.”

Co-production | Influence and Participation Toolkit – Mind


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